Shipping policy
Shipping policy
All orders are processed within 2 to 7 business days (excluding weekends, holidays and potential delays due to a high volume of orders or postal service problems that are outside of our control.) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
In- person pickup
You can skip the shipping fees with free local pickup within the City of Riverside, California. My Nail Cart does not have a storefront, therefore after placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 5 business days (may exclude weekends, holidays and potential delays due to a high volume of orders or postal service problems that are outside of our control.) We will send you an email when your order is ready along with instructions.
Please have order confirmation email ready with you when you come.
International Shipping
We do not offer international shipping
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 20 days of receiving your shipping confirmation email, please contact us at shop.mynailcart@gmail.com with your name and order number, and we will look into it for you.
Shipping to P.O. Boxes
Some carriers have limitations around shipping to P.O. Boxes.
Refunds, returns, and exchanges
More information return policy page
We accept returns up to 30days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at shop.mynailcart@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at shop.mynailcart@gmail.com.